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Description
The CRM offers boundless capabilities designed to meet the production needs of various businesses; it acts as a management tool that enhances efficiency, shortens timelines, and automates both workflows and data handling, making it a comprehensive, user-friendly, and straightforward software solution. CalLite CRM is purpose-built for automating tasks associated with teleselling, telemarketing, appointment scheduling, conducting surveys, performing market research, facilitating direct product sales, managing debt collection, handling inbound inquiries, providing customer support, and managing documents with features like electronic signatures and OTPs. As the most versatile CRM available, it is currently utilized by more than 160 companies globally, showcasing its widespread acceptance and effectiveness in diverse operational environments. This extensive functionality ensures that businesses can optimize their processes and improve productivity across various departments.
Description
ICTBroadcast is unified communications software for call centers, telemarketers, contact centers and ITSP's to offer hosted services to their customers with multi tenant and whitelabel support, ICTBroadcast is autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.
ICT Innovations is open source based solution provider focused to provide creative business solutions to Internet Telephony Service Providers to find new ways to generate their revenue by offering innovative services
API Access
Has API
API Access
Has API
Integrations
Asterisk
FreePBX
FusionPBX
ICTCRM
ICTContact
Pricing Details
€10 per station per month
Free Trial
Free Version
Pricing Details
$299
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CalLite CRM
Founded
2011
Country
Italy
Website
www.callite.it
Vendor Details
Company Name
ICT Innovations
Founded
2006
Country
Pakistan
Website
www.ictbroadcast.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
