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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Caddie acts as an AI assistant for every sales call, functioning as a notetaker that communicates and sells effectively. It participates in sales conversations, actively listening and recalling pertinent information from the team's knowledge repository, thereby ensuring that sales representatives never have to respond with "let me get back to you" when potential clients inquire about pricing, integrations, recent metrics, product specifics, or other relevant topics already covered in the company's materials. By consolidating documents, the website, pricing details, and emails into a secure knowledge base, Caddie provides answers based solely on that information, eliminating any guesswork. Its design allows it to know the numbers thoroughly, emulate the most skilled sales representative, and facilitate the dialogue while the seller maintains focus on the prospect. In moments of uncertainty, Caddie can discreetly offer the correct information, prefacing with "Just to add—," and it only interjects when it can truly enhance the conversation. Furthermore, it has the capability to fact-check the discussion in real time, rectifying any inaccuracies in figures or misunderstandings from the prospect before they become entrenched in the dialogue. This continuous support ensures that the sales process remains smooth and informed throughout.

Description

SimpleVoIP offers an innovative AI-driven phone answering service tailored for small businesses. Rather than spending $22–27 per hour on a call-center representative, you can have five dedicated AI agents available 24/7 for just $99 a month, without any setup fees and with a complimentary 30-day trial to get started. The AI is capable of managing incoming calls in fluent, unaccented English and Spanish, as well as in 20 additional languages, engaging with callers in a natural manner. It quickly assimilates information about your business from your website and manuals, successfully addressing 50–90% of inquiries immediately. If a call presents a question it cannot answer, it seamlessly connects the caller to a human agent, eliminating hold music for straightforward queries and optimizing agent time. What sets this service apart is its capacity to learn continuously. When a call is redirected to a human agent, the system analyzes how your top employees tackle complex questions, focusing on aspects such as tone, reasoning, and de-escalation techniques, and subsequently incorporates this knowledge into its database, enhancing its performance over time. Additionally, you receive a printed transcript of each call for your records. Setting up the service is straightforward: simply utilize the US phone number provided or redirect your existing phone number to get started. With this efficient solution, small businesses can enhance their customer service without breaking the bank.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail
Google Calendar
Google Drive
Microsoft Teams
Zoom

Integrations

Gmail
Google Calendar
Google Drive
Microsoft Teams
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Caddie

Country

United States

Website

heycaddie.live/

Vendor Details

Company Name

Novatrope, Inc.

Founded

1986

Country

United States

Website

simplevoip.dev

Product Features

Product Features

Alternatives

No Alternatives

Alternatives

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