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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Caddie acts as an AI assistant for every sales call, functioning as a notetaker that communicates and sells effectively. It participates in sales conversations, actively listening and recalling pertinent information from the team's knowledge repository, thereby ensuring that sales representatives never have to respond with "let me get back to you" when potential clients inquire about pricing, integrations, recent metrics, product specifics, or other relevant topics already covered in the company's materials. By consolidating documents, the website, pricing details, and emails into a secure knowledge base, Caddie provides answers based solely on that information, eliminating any guesswork. Its design allows it to know the numbers thoroughly, emulate the most skilled sales representative, and facilitate the dialogue while the seller maintains focus on the prospect. In moments of uncertainty, Caddie can discreetly offer the correct information, prefacing with "Just to add—," and it only interjects when it can truly enhance the conversation. Furthermore, it has the capability to fact-check the discussion in real time, rectifying any inaccuracies in figures or misunderstandings from the prospect before they become entrenched in the dialogue. This continuous support ensures that the sales process remains smooth and informed throughout.

Description

Flai is a cutting-edge AI communication platform tailored specifically for car dealerships, enabling them to respond to customer inquiries around the clock and across various channels, mimicking the expertise of their top salespeople. While the best employees excel at converting opportunities into appointments, their availability is limited; Flai fills this gap by managing calls, SMS, and emails, ensuring dealerships never miss a call and can engage with existing customers effectively. This innovative tool not only helps convert recalls into scheduled appointments but also allows for immediate follow-up with leads, captures potential customers outside of business hours, and revitalizes dormant leads. In the service department, Flai guarantees that every call is answered, appointments are organized, and customer identities are recognized upon calling, while also facilitating automatic outreach for routine maintenance and highlighting open recalls. For sales, Flai performs lead follow-ups just like an exceptional representative would, checks inventory for accurate responses, notifies the team when human involvement is necessary, and seamlessly integrates new leads into the CRM system. Overall, Flai empowers dealerships to enhance their operational efficiency and customer engagement significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Cloud Development Kit (CDK) No 
Dealer-FX No 
ERA-IGNITE No 
Gmail Yes 
Google Calendar Yes 
Google Drive Yes 
Microsoft Teams Yes 
Tekion No 
VinSolutions Connect CRM No 
Xtime No 
Zoom Yes 
myKaarma No 
vAuto No 

Integrations

AWS Cloud Development Kit (CDK) Yes 
Dealer-FX Yes 
ERA-IGNITE Yes 
Gmail No 
Google Calendar No 
Google Drive No 
Microsoft Teams No 
Tekion Yes 
VinSolutions Connect CRM Yes 
Xtime Yes 
Zoom No 
myKaarma Yes 
vAuto Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Caddie

Country

United States

Website

heycaddie.live/

Vendor Details

Company Name

Flai

Country

United States

Website

www.useflai.com

Product Features

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

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