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Description
CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.
Description
Omega Order Tracking was designed to increase customer satisfaction, loyalty and retention rates. You can track your order across multiple carriers, receive notifications of shipment status and view shipping information all in one place. You can enjoy a hassle-free and smooth tracking experience with a branded tracking page and estimated delivery date/ETA. Marketing assets increase upsell and cross-sell. Reduce WISMO by using SEO-optimized, auto-translated notifications of shipment updates.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
ChatWILL
Facebook
Gmail
Google Ads
Instagram
Klaviyo
Mailchimp
ParcelWILL
PayPal
Integrations
Shopify
ChatWILL
Facebook
Gmail
Google Ads
Instagram
Klaviyo
Mailchimp
ParcelWILL
PayPal
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$9.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com
Vendor Details
Company Name
Omega Theme
Founded
2013
Country
Vietnam
Website
www.trackordernow.com
Product Features
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration