Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CUSI provides worldwide customer information systems, utility billing, customer web portals, accounting, and work asset management. CUSI also develops, implements and supports a wide range of technology solutions to manage the operational needs of local governments and utilities. CUSI's Windows and SQL applications are used by over 1,100 water, gas, electric and waste management companies to meet their operational requirements.

Description

Methodia offers a versatile SaaS solution designed for managing customer lifecycles and revenue, encompassing features such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This innovative suite empowers utilities to streamline their service bundling, automate the entire order-to-cash process, and provide tailored self-service options that lower operational costs while enhancing customer loyalty. The Methodia Utility Suite boasts adjustable modules and portals that fit seamlessly with current IT infrastructures, simplifying catalog management, lowering integration risks, and accelerating the launch of new services. By leveraging these capabilities, organizations can achieve a more efficient approach to service delivery and customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
IBM Maximo Application Suite No 
Kraken No 
MIP Cloud Yes 
SAP HANA No 
Salesforce No 

Integrations

HubSpot CRM Yes 
IBM Maximo Application Suite Yes 
Kraken Yes 
MIP Cloud No 
SAP HANA Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Continental Utility Solutions

Founded

1984

Country

United States

Website

www.cusi.com

Vendor Details

Company Name

Methodia

Founded

1998

Country

United Kingdom

Website

www.methodia.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable Yes 
Customer Management Yes 
Demand Planning Yes 
Electricity Yes 
Natural Gas Yes 
Plant Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 
Workforce Management Yes 

Alternatives

inHANCE Reviews

inHANCE

inHance Utilities

Alternatives

Capricorn Reviews

Capricorn

SilverBlaze
Diversified Billing Reviews

Diversified Billing

Diversified Technology Corp
UMAX Reviews

UMAX

Itineris
SOFTWater Reviews

SOFTWater

Intedata Systems
UtilAbility Reviews

UtilAbility

Cogitate