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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The CUBIC®, Comprehensive Utility Billing and Control System was designed to provide powerful billing and CIS (Customer Info System) for utility operations. It provides robust customer information, billing and cash receipting functions, usage and bill/payment history, as well as a multitude of report options. It provides important functions such as multiple search criteria for account inquires, real-time updates and electronic input, and receipting interfaces. Reports provide detailed statistics on customers, services and routes. CUBIC®, powerful receipt processing, supports traditional receipt processing as well as high-speed scanning systems. Everything is available online, including bill/payment history, usage history, deposit information, service information, and a consumption graph for each service. The system also controls accounting. CUBIC® makes it easy to report NARUC.

Description

MultiBilling is a comprehensive platform designed for utility billing and customer information management tailored for municipalities, utilities, property managers, and service bureaus. It facilitates a wide range of functions including account management, service configuration, billing processes, and customer service operations, alongside features for meter reading and online customer engagement. This versatile platform is engineered to manage utility billing across various service types while seamlessly integrating with existing systems such as enterprise resource planning, geographic information, property management, and metering solutions. Staff members benefit from a unified interface, whereas residents and account holders have access to convenient online self-service tools for various billing tasks. Delivered as a cloud-based software solution, MultiBilling also includes mobile capabilities to streamline field meter-reading operations. This platform is essential for organizations that oversee recurring utility charges and the associated processes of customer accounts, consumption tracking, billing, and payment management. With its robust features, MultiBilling enhances efficiency and improves customer satisfaction for utility service providers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1500.00/one-time
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FREY Municipal Software

Founded

1974

Country

United States

Website

www.freymunicipalsoftware.com/cubic

Vendor Details

Company Name

MuniBilling

Founded

2007

Country

United States

Website

www.multibilling.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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