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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CSOne’s customer service solutions enhance the efficiency of your support operations. Every call to your call center is meticulously recorded and monitored from beginning to end, capturing essential information such as the customer's name, location, and equipment alongside the specifics of their inquiry. Additionally, CSOne’s online calendar boosts the transparency of your technicians' schedules. Technicians receive email notifications for task assignments, ensuring prompt attention to customer needs. The platform oversees a range of field service activities, including initial on-site assessments and repairs. Users can conveniently generate repair quotes and service reports via a mobile printer, facilitating quicker transactions. Furthermore, CSOne effectively oversees the entire sales process, encompassing quotation creation, sales orders, deliveries, billing, and cash collection. By managing documentation tailored to individual business cases, it simplifies the monitoring of task statuses for each case, highlighting pending tasks and quotes that require dispatch. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through timely service delivery.

Description

The sales platform favored by mobile users prioritizes simplicity in customer management while on the go. We envision a system where data entry is minimal yet delivers significant results, fostering an environment that speeds up your sales process. With our platform, you can obtain precise sales forecasts through various dynamic processes that emphasize key activities. Integrated marketing automation efficiently generates leads from online sources, including websites, campaigns, emails, and social media channels. Salesbox is designed to adapt to your unique behaviors and performance metrics, helping you stay on track to meet sales goals and providing timely reminders if you're lagging. You can easily assign tasks and leads to teammates or access ticket lists for efficient management. If you encounter challenges, assistance is just a request away. Communicate seamlessly through calls and emails within Salesbox, ensuring comprehensive tracking of all customer interactions. After every call, you'll receive tailored guidance to enhance your strategy. Additionally, you can manage Salesbox hands-free, using voice commands to add notes, create tasks, initiate calls, and navigate routes effortlessly. This innovative approach empowers you to streamline your sales efforts while maintaining a focus on productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Dropbox
Facebook
Gmail
Google Docs
Google Drive
LinkedIn
MYOB
Mailchimp
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
QuickBooks Online
Salesforce
Xero

Integrations

Adobe Marketo Engage
Dropbox
Facebook
Gmail
Google Docs
Google Drive
LinkedIn
MYOB
Mailchimp
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
QuickBooks Online
Salesforce
Xero

Pricing Details

$240 per 3 users per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Libran Business Systems

Country

United States

Website

csone.biz/en/

Vendor Details

Company Name

Salesbox

Founded

2014

Country

Sweden

Website

salesbox.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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