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Description
The CSG Advanced Convergent Platform™ (ACP) stands out as a reliable solution for cable billing, customer support, and business efficiency, firmly establishing itself as the leading option in the North American cable and DBS market. With our outsourced, fully operational customer care and billing system, we recognize that a frictionless customer experience is essential for both your success and ours. Our comprehensive platform facilitates the entire customer journey, from initial account setup to installations and upgrades. The pre-integrated design of ACP allows for agile billing and revenue management, enabling effortless scaling of your billing processes. By managing the complexities of system integration, we empower you to concentrate on enhancing customer satisfaction and expanding your business reach while we ensure your operations run smoothly. With CSG, you can rest assured that your billing needs are in expert hands.
Description
Introducing uVisionPLUS™, the next generation of utility billing software. This cloud-based solution provides the stability you need to manage your billing cycles efficiently and smoothly, from start to finish. The dashboard is easy to use and allows you to open unlimited sessions. This makes it easy for customers to navigate all of the customer service functions. You can save money by removing the need to use servers. All you need is an internet connection and a computer. Its modern design adapts to any size device and screen.
These features include:
* Robust Reporting Engine
* Unlimited number of users
* Cloud Hosted
* View Multiple Accounts at Once
* Tailored to your Workflow
uVisionPLUS also includes an integrated suite of modules that are available to be purchased as needed. You can purchase modules such as Mobile Phone uInstaPay, Ach, Online Billing, Credit Card, and Ach. There are many payment options available for your customers.
API Access
Has API
API Access
Has API
Integrations
TechSee
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/products/advanced-convergent-platform/
Vendor Details
Company Name
AVR, Inc.
Founded
1959
Country
United States
Website
www.avrub.com/utilitybillingsoftware/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
