CSG Advanced Convergent Platform (ACP) Description

CSG Advanced Convergent Platform™ (ACP), is our proven solution to cable billing, customer service and business optimization. ACP is the market leader for North American DBS and cable industry. We offer a fully functional, reliable, and outsourced customer care and billing platform. We understand that seamless customer service is crucial to both your business and ours. Our customer and billing management platform is proven to support the entire buying process, including account setup, upgrade, and install. ACP's pre-integrated approach for billing and revenue management allows you to scale billing operations easily. We will handle all the heavy lifting so that you can concentrate on your customers and growing your company.

Integrations

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Company Details

Company:
CSG
Year Founded:
1994
Headquarters:
United States
Website:
www.csgi.com/portfolio/advanced-convergent-platform/

Media

CSG Advanced Convergent Platform (ACP) Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Videos
Customer Support
Phone Support
Online

CSG Advanced Convergent Platform (ACP) Features and Options

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management