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Description
The CSG Advanced Convergent Platform™ (ACP) stands out as a reliable solution for cable billing, customer support, and business efficiency, firmly establishing itself as the leading option in the North American cable and DBS market. With our outsourced, fully operational customer care and billing system, we recognize that a frictionless customer experience is essential for both your success and ours. Our comprehensive platform facilitates the entire customer journey, from initial account setup to installations and upgrades. The pre-integrated design of ACP allows for agile billing and revenue management, enabling effortless scaling of your billing processes. By managing the complexities of system integration, we empower you to concentrate on enhancing customer satisfaction and expanding your business reach while we ensure your operations run smoothly. With CSG, you can rest assured that your billing needs are in expert hands.
Description
Water Solutions - Professional offers a comprehensive suite of essential and advanced functionalities required for efficient management and billing for water and sewer utilities or small community water districts. This software allows for the billing of up to two additional user-defined services, such as trash collection or rental fees for apartments or trailer spaces. The Plus version specifies which more advanced modules are available; for instance, Water Solutions Pro Plus Palm comes with software that connects to a Palm PDA. For very small communities or rural water systems, Water Solutions Lite is an ideal choice, providing a free version that can handle billing for up to 20 customers, while the paid version accommodates up to 50 customers. Water Solutions Lite encompasses all the fundamental features necessary for the effective management of a small water system and its clientele, making it a suitable option for those seeking a reliable and user-friendly solution. Additionally, this flexibility allows for scalability as the community grows or requires more complex billing solutions.
API Access
Has API
API Access
Has API
Integrations
TechSee
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149.95 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/products/advanced-convergent-platform/
Vendor Details
Company Name
Oak Bay Technologies
Founded
1979
Country
United States
Website
www.oakbay.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
