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Description
The CSG Advanced Convergent Platform™ (ACP) stands out as a reliable solution for cable billing, customer support, and business efficiency, firmly establishing itself as the leading option in the North American cable and DBS market. With our outsourced, fully operational customer care and billing system, we recognize that a frictionless customer experience is essential for both your success and ours. Our comprehensive platform facilitates the entire customer journey, from initial account setup to installations and upgrades. The pre-integrated design of ACP allows for agile billing and revenue management, enabling effortless scaling of your billing processes. By managing the complexities of system integration, we empower you to concentrate on enhancing customer satisfaction and expanding your business reach while we ensure your operations run smoothly. With CSG, you can rest assured that your billing needs are in expert hands.
Description
NuEdge Communications specializes in crafting, implementing, and providing customized voice and network solutions that cater specifically to the needs of our diverse clientele. We prioritize customer satisfaction and deem our mission accomplished only when all clients are fully content. Serving both local and national leaders across various sectors, our reach extends from Ottawa and Western Quebec to Southeastern Ontario. NuEdge is dedicated to delivering high-quality structured cabling and wiring solutions tailored for each project. Our skilled technicians possess extensive experience in installing various types of wiring, including voice (Cat 3), data (Cat 5E or Cat 6), coaxial, and fiber optic cabling. Additionally, NuEdge can assist with your voice and network cabling needs, as well as your Audio/Video requirements for display TVs, projectors, microphones, and all related accessories. Whether you require just a handful of cables or several hundred, we can handle everything from straightforward installations to intricate setups. No matter the complexity of your project, we are committed to providing exceptional service and solutions to meet your needs.
API Access
Has API
API Access
Has API
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Integrations
TechSee
Pricing Details
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Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/products/advanced-convergent-platform/
Vendor Details
Company Name
NuEdge Communications
Country
Canada
Website
nuedgecom.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
