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Description
No matter the scale or focus, CROSStrax satisfies the requirements of professional investigators. It allows users to manage retainers, case details, and leads all in one centralized location. Investigate, document, review, and prepare with heightened efficiency. The platform is designed to meet and surpass the expectations of insurance companies, insured individuals, third-party administrators, and defense attorneys. Be equipped to handle any case, ranging from straightforward statewide searches to intricate due diligence investigations. It offers tools for documenting and reporting services seamlessly. Investigators can piece together vital information such as data and reports. Additionally, investigators can source cases within their coverage regions from other investigative firms. Many investigators are already acquainted with peers seeking assistance through association list serves or platforms like Yahoo Groups. The Investigator Alliance achieves this same objective but does so in a more effective and secure way. Enhance client satisfaction and retention rates by utilizing our automated tools, which streamline the entire investigative process. With CROSStrax, professionals can also benefit from a collaborative network that fosters connections and resource sharing among investigators.
Description
We provide transparent pricing with various choices, including a monthly flat fee, a per-case charge, or a combination of the two. Additionally, our Information at a Glance Dashboard, Customizable Task List, and Scheduler come at no extra cost, ensuring that all Case Information is conveniently accessible from a single platform without the need for other software. Some of the standout features of Teamworks IRO include a streamlined approach to gather and manage data for IRO, URA, Peer Review, Insurance Companies, and Attorneys. You can effortlessly track due cases, outstanding tasks, required documents, pending payments, as well as faxes and emails, all of which are system-generated and easily manageable. Each new case automatically generates a Task List to help you stay organized. Furthermore, users can generate both case and financial reports with just a few clicks, and a Case Closing Report is automatically produced and dispatched to the suitable state agency, providing a comprehensive overview of your operations. Ultimately, this system enhances efficiency and ensures that nothing is overlooked in your case management process.
API Access
Has API
API Access
Has API
Integrations
Wufoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CROSStrax
Founded
2016
Country
United States
Website
www.crosstrax.co
Vendor Details
Company Name
IRO Solutions
Founded
2012
Country
United States
Website
www.irosolutions.com
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration