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Description
CRMlytics is a free analytical CRM tool designed specifically for WooCommerce. While every WooCommerce store possesses valuable customer data, many fail to effectively utilize it. This innovative plugin analyzes your past orders and formulates predictions based on that data, all while operating on your own server, eliminating the need for cloud storage or recurring fees.
The plugin evaluates three crucial metrics that every store owner should monitor:
- Churn risk. Each customer is assigned a health score ranging from 0 to 100, enabling you to quickly identify those who are becoming less engaged and those who may be at risk of leaving.
- Next-order timing. It predicts the number of purchases each customer is likely to make in the next 30, 90, and 180 days, allowing you to plan outreach efforts more effectively.
- Customer value. With automatic RFM sorting, customers are categorized into Champions, loyal regulars, slipping accounts, and lost customers, removing the need for manual segmentation.
Scores are generated within moments of activation, as the tool leverages your existing order history. If the data exists in WooCommerce, CRMlytics is equipped to analyze it, providing you with insights that can significantly enhance your customer engagement strategy. Embrace this opportunity to transform your customer data into actionable insights without the hassles of additional costs or complex setups.
Description
Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CRMlytics
Founded
2026
Website
crmlytics.com
Vendor Details
Company Name
Egentify, Inc.
Founded
2026
Country
United States
Website
egentify.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management