CRMlytics Description
CRMlytics is a free CRM tool designed specifically for WooCommerce. While every WooCommerce store possesses valuable customer data, many fail to effectively utilize it. This innovative plugin analyzes your past orders and formulates predictions based on that data, all while operating on your own server, eliminating the need for cloud storage or recurring fees.
The plugin evaluates three crucial metrics that every store owner should monitor:
- Churn risk. Each customer is assigned a health score ranging from 0 to 100, enabling you to quickly identify those who are becoming less engaged and those who may be at risk of leaving.
- Next-order timing. It predicts the number of purchases each customer is likely to make in the next 30, 90, and 180 days, allowing you to plan outreach efforts more effectively.
- Customer value. With automatic RFM sorting, customers are categorized into Champions, loyal regulars, slipping accounts, and lost customers, removing the need for manual segmentation.
Scores are generated within moments of activation, as the tool leverages your existing order history. If the data exists in WooCommerce, CRMlytics is equipped to analyze it, providing you with insights that can significantly enhance your customer engagement strategy. Embrace this opportunity to transform your customer data into actionable insights without the hassles of additional costs or complex setups.
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CRMlytics User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The smartest WooCommerce CRM I've tried so far Date: Jul 02 2026
Summary: Turning on CRMlytics actually surprised me. Right away, it pulled up a list of repeat buyers who hadn't bought anything in a few months. I had completely forgotten to follow up with them because I was too busy packing orders and running the store.
Positive: Free
Easy to use
I can filter a list for people who spent over a certain amount and email them right from the WordPress admin.
Native Wordpress plugin.Negative: The plugin uses some data terms like "RFM segments" that took me a minute to wrap my head around.
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