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Description
With CRMUnleashed Help desk software, users can easily navigate a clear and detailed overview of their support team, and they have the option to toggle dashboard views simply by clicking a button. This web-based help desk application ensures that you can access your information anytime and from any location, as long as you have an internet connection and a compatible device such as a computer, laptop, iPhone, or iPad. This capability allows you to stay connected to your support department's activities no matter where you are situated. To enhance customer experience, CRMUnleashed provides a secure web portal that allows clients to create new support cases, review current ones, and interact with the support team assigned to assist them. Building and maintaining strong customer relationships is essential, and leveraging tools that boost satisfaction is vital for long-term success. Furthermore, this software not only streamlines communication but also fosters a sense of trust between customers and the support staff.
Description
TekLaw enhances the productivity and profitability of your law firm by providing an affordable and user-friendly practice management system tailored for smaller offices, allowing you to streamline operations efficiently. This all-encompassing solution monitors your cases, time management, calendar events, court appearances, discovery deadlines, and billing while seamlessly integrating with Outlook and your personal digital assistant. With more than 15 years of industry expertise, our proactive strategy, alongside a vast network of professional connections, ensures that you have access to the skilled personnel necessary for your firm’s success. New Wave Tek specializes in providing top talent, including project managers, software developers, business analysts, help desk support, and hardware specialists. The TekLaw software enables you to easily access various elements of a case profile, safeguarding you against potential malpractice risks. Manage your cases effectively with a sophisticated calendar that provides alerts for critical dates, daily task lists, the ability to assign tasks to several team members, and the monitoring of task progress, ensuring you never miss a deadline again. With TekLaw, you can focus on delivering exceptional legal services while we handle the organizational details.
API Access
Has API
API Access
Has API
Integrations
Virtofy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Force Software
Website
www.crmunleashed.com
Vendor Details
Company Name
NewWave Technologies
Website
www.newwavetek.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Legal Billing
Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
