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ease
features
design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CRMSuite serves as the cornerstone for the most comprehensive AI-driven sales system developed specifically for the automotive industry. It offers a complete suite of tools that operate seamlessly together, as they were designed to function in unison. From Customer Relationship Management to Equity Mining, and from Digital Retailing to AI-powered Appraisals, there's no need to engage in complex integrations. Forget the hassle of piecing together your ideal solution; the true strength lies in having all your data consolidated in a single platform. Our award-winning CRMSuite is built on a cutting-edge data architecture that sets us apart from our competitors. We store your data in a dedicated dealer group data warehouse and cloud solution, ensuring that your system remains fast and reliable even during peak times when other dealers are active. Each customer is represented by a single record, streamlining the experience regardless of the number of stores in your network. Our platform was designed with texting and video capabilities before incorporating email, making it far more advanced than traditional CRMs. This is not your grandfather's CRM, though he could certainly navigate it with ease, highlighting its user-friendly nature and modern design. Embrace the future of automotive sales with CRMSuite, where innovation meets efficiency.

Description

At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

Integrations

Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TheCRM Corporation

Founded

2003

Country

United States

Website

www.thecrm.com/thecrmsuite

Vendor Details

Company Name

Vital Software

Country

Australia

Website

www.vitalsoftware.com.au

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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