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Description
CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.
Description
QualifyBase offers both inbound and outbound AI-driven sales agents tailored for service-oriented businesses, consolidating customer communication through a unified inbox and sales pipeline for messaging, voice calls, follow-ups, and appointment scheduling. These agents utilize information provided by the business to respond to inquiries, gather qualification data, and seamlessly operate across various platforms such as WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams are empowered to set up calling campaigns with specific schedules and retries, re-engage qualified leads via pre-approved WhatsApp templates, and deliver qualified leads to staff while retaining conversation context for easy follow-up. Additionally, insights derived from advertisements link inquiries originating from ads to actual conversations, appointments, documented successes, and overall sales value, along with comprehensive reporting options available for Growth and Pro plan subscribers. The integration of tools like Make, Zapier, webhooks, and a public API enhances CRM workflow connectivity, allowing for better management and organization. It's important to note that active paid plans are required to launch campaigns effectively, ensuring businesses can leverage the full suite of features offered.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Claude
Yes
Model Context Protocol (MCP)
Yes
Facebook Messenger
No
Google Calendar
Yes
Google Tasks
Yes
Instagram
No
Make
No
Microsoft Entra ID
Yes
Okta
Yes
Razorpay
Yes
Integrations
Claude
Yes
Model Context Protocol (MCP)
Yes
Facebook Messenger
Yes
Google Calendar
No
Google Tasks
No
Instagram
Yes
Make
Yes
Microsoft Entra ID
No
Okta
No
Razorpay
No
Pricing Details
$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$40/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CRMSix
Founded
2018
Country
India
Website
crmsix.com
Vendor Details
Company Name
QualifyBase
Country
United States
Website
www.qualifybase.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No