CRMSix Reviews

CRMSix

5.0 out of 5 stars

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.

Description

LaiaDesk is a cloud-based CRM and business workspace catered to B2B sales, service, and industrial teams. It integrates customer records and sales pipelines while offering shared messaging, web chat, WhatsApp, email, calendars, meeting scheduling, and collaborative team workflows. With the assistance of AI agents, users can research potential clients, draft and organize responses, summarize discussions and meetings, and generate quotes from company catalogs for team assessment. Additionally, teams have the capability to oversee projects, tasks, campaigns, customer follow-ups, and invoicing in conjunction with sales efforts. The platform specifically targets businesses engaged in manufacturing, distribution, installation, or providing direct customer services, such as those in construction, renovation, real estate, and field-service sectors. By merging customer communications with sales activities and post-sale operations, LaiaDesk simplifies the management of inquiries, opportunities, appointments, proposals, and ongoing projects within a unified system. Furthermore, this streamlined approach enhances productivity and ensures that all team members are aligned and informed throughout the customer journey.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Google Calendar Yes 
Google Tasks Yes 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) Yes 
Okta Yes 
Razorpay Yes 
Stripe Yes 
WhatsApp No 

Integrations

Claude No 
Claude Duet No 
Claude for Legal No 
Google Calendar No 
Google Tasks No 
Microsoft Entra ID No 
Model Context Protocol (MCP) No 
Okta No 
Razorpay No 
Stripe No 
WhatsApp Yes 

Pricing Details

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CRMSix

Founded

2018

Country

India

Website

crmsix.com

Vendor Details

Company Name

LaiaDesk

Founded

2025

Country

Spain

Website

laiadesk.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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