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Description
Upload your leads and begin making calls using either your own phone numbers or ours via the sales dialer. Our platform includes essential features such as a professional IVR, call recording, and live agent monitoring right from the start, with no need for downloads or additional plugins. Text messages also elicit responses, allowing you to send individual messages or utilize SMS templates for efficient lead follow-ups. You can upload and assign leads to agents, facilitating ongoing calls aligned with specific campaigns and lead sources. Automatically progress through your call lists with sequential dialing to maximize efficiency. By employing call queues, agents receive the most relevant leads and follow-ups effortlessly. We have addressed the challenge of agents not knowing their next call by streamlining the process. Furthermore, agents can swiftly update a lead's status, make notes, schedule follow-ups, and even send tailored emails or text messages during their conversations, enhancing communication and lead management. This comprehensive approach ensures that agents are equipped with all the tools they need to effectively engage with prospects.
Description
Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat Sign
Authorize.Net
ConvergeHub
Dropbox
Gmail
Goliath
Gong
Google Calendar
Google Maps
Keap
Integrations
Adobe Acrobat Sign
Authorize.Net
ConvergeHub
Dropbox
Gmail
Goliath
Gong
Google Calendar
Google Maps
Keap
Pricing Details
$149 per month
Free Trial
Free Version
Pricing Details
$150
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CRMDialer
Founded
2018
Country
United States
Website
www.crmdialer.com
Vendor Details
Company Name
Readymode (formerly Xencall)
Founded
2014
Country
Canada
Website
readymode.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning