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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CRMChat is an online platform designed for customer relationship management and sales engagement, focusing on workflows within Telegram. This tool enables teams to efficiently oversee contacts and leads, streamline outreach efforts, monitor conversations, and manage follow-ups from a collaborative workspace. Targeting Web3 and SaaS enterprises, marketing agencies, affiliate marketers, iGaming groups, and creators utilizing Telegram for customer interaction, CRMChat is tailored to meet their needs. Additionally, the platform incorporates AI-driven automation and features to help organize prospect research and outreach efforts effectively. By integrating Telegram activities with sales workflows, teams can maintain lead information and communication seamlessly in one centralized location. Accessible via the internet, CRMChat also includes a comprehensive help center that offers valuable guidance on using its features efficiently. As a result, this platform enhances productivity and fosters better engagement with potential and existing customers.

Description

Textback.ai is a platform that leverages artificial intelligence to enhance sales and customer engagement through phone calls and messaging. It enables businesses to automate interactions with both potential and existing customers, streamline lead qualification, conduct follow-ups, and manage their sales processes efficiently via voice and text. Teams can set up AI-driven agents and communication initiatives for various tasks, including responding to inquiries, following up with leads, and reaching out to customers. This solution is particularly beneficial for organizations that deal with a high volume of customer interactions, such as those in sectors like insurance, e-commerce, and iGaming. Textback.ai is designed for sales and marketing teams that aim to optimize customer communication and improve outreach efforts through the use of conversational AI technology, making it a valuable tool for enhancing overall customer relationship management. Additionally, it empowers businesses to maintain consistent engagement with their audience, fostering stronger relationships and driving sales growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Telegram Yes 

Integrations

Telegram No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hinstflow

Founded

2021

Country

United States

Website

crmchat.ai/

Vendor Details

Founded

2016

Country

Estonia

Website

www.textback.ai/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

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