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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Traditional paper sign-in sheets are being phased out in favor of tablets, which provide businesses with a more efficient and organized approach to managing customer interactions from the moment they enter. An intuitive app effectively captures each customer's name and their specific requirements, while also recording the exact time of entry and displaying a categorized list across the networked computers. Empower your team with the necessary tools to address customer needs more swiftly and effectively. By automatically categorizing customers based on their purpose of visit and the relevant department, the need for a dedicated greeter is eliminated, allowing customers to connect directly with the appropriate staff member. This streamlined process not only enhances response times but also ensures that each customer's needs are met promptly. Additionally, management can access insightful reports that analyze customer traffic patterns and trends, as well as evaluate staff performance and overall office productivity, ultimately leading to improved service delivery. Adopting this digital method not only modernizes the customer sign-in process but also significantly enhances operational efficiency across the business.

Description

PRSONAS-Greeter™, welcomes customers to your office or retail location. The Greeter uses motion activation to initiate the greeting. The Greeter will engage guests in a conversation using advanced speech recognition, providing them with all the information they need about your company or facility. Your guest will receive immediate assistance, without having to interrupt your staff. It also gathers key insights that will allow you to understand what your guests want and how to best serve them.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure No 

Integrations

Microsoft Azure Yes 

Pricing Details

$34 per month
Free Trial Yes 
Free Version No 

Pricing Details

$199. /month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Check In Systems

Founded

2004

Website

www.cqueue.com

Vendor Details

Company Name

PRSONAS by nuMedia Innovations

Founded

1999

Country

United States

Website

www.prsonas.com/prsonas-greeter

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

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