Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every business is distinct, no matter its size or the industry it operates in. This raises the question: why rely on generic software that lacks adaptability? At Complete XRM, we advocate for you to manage your business in a way that breaks free from conventional constraints, providing software that you can tailor to your unique philosophies and processes. This dedication is reflected in our name, Complete XRM, as we deliver comprehensive software solutions that provide that essential "X-factor," perfectly matching your business operations. Our offerings extend beyond mere CRM; they encompass any type of relationship management required to fulfill your specific needs. What defines your X-factor? What sets your business apart from the rest? We are here to assist you in customizing our software, transforming it into a personalized tool that truly represents your organization! Furthermore, we understand that each client's needs may evolve over time, and we remain committed to supporting you throughout that journey.
Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Aircall
No
COZYROC SSIS+ Suite
No
CallHippo
No
ConneXio
No
DataFisher
No
DigitAll
No
Google Workspace
No
LinkedFusion
No
Mailchimp
No
MeetMinutes
No
Integrations
Aircall
Yes
COZYROC SSIS+ Suite
Yes
CallHippo
Yes
ConneXio
Yes
DataFisher
Yes
DigitAll
Yes
Google Workspace
Yes
LinkedFusion
Yes
Mailchimp
Yes
MeetMinutes
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$60.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
COMPLETExRM
Website
www.completexrm.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes