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Description
The digital guest folder enhances personalized service within the hotel at all the right moments, providing support to guests before, during, and after their visit. With CODE2ORDER, hotels can implement a fully automated check-in process, allowing guests to enter all necessary information for check-in and check-out using their personal devices or kiosks located at the reception area. Additionally, the Journey Mailing solution enables hotels to automatically send timely and relevant emails to guests, eliminating the need for manual dispatch once templates are set up. This digital companion allows guests to conveniently complete their check-in information from home or while on the go, substantially reducing wait times at the check-in desk and ensuring a more satisfying experience for customers as they arrive. As a result, this system not only streamlines operations but also significantly enhances guest satisfaction.
Description
Ospivia serves as a customizable platform for managing hotel operations, including shift transitions, regular checklists, internal protocols, responsibility assignments, and tracking maintenance concerns. It provides a consolidated view that highlights ongoing tasks, responsible individuals, deadlines, and next steps. Rather than substituting a hotel property management system (PMS), Ospivia enhances it by keeping reservations, payments, availability, and guest information within the PMS framework. During the first 90 days of the pilot, one key workflow will be tailored to align with the hotel’s specific roles, terminology, and approved practices, while also incorporating onboarding, verification processes, and training for the team. This ensures that all staff are well-equipped to utilize the platform effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€490
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CODE2ORDER
Founded
2015
Country
Germany
Website
www.code2order.com
Vendor Details
Company Name
Ospivia
Founded
2026
Country
Italy
Website
www.ospivia.it/