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Average Ratings 1 Rating
Description
The digital guest folder enhances personalized service within the hotel at all the right moments, providing support to guests before, during, and after their visit. With CODE2ORDER, hotels can implement a fully automated check-in process, allowing guests to enter all necessary information for check-in and check-out using their personal devices or kiosks located at the reception area. Additionally, the Journey Mailing solution enables hotels to automatically send timely and relevant emails to guests, eliminating the need for manual dispatch once templates are set up. This digital companion allows guests to conveniently complete their check-in information from home or while on the go, substantially reducing wait times at the check-in desk and ensuring a more satisfying experience for customers as they arrive. As a result, this system not only streamlines operations but also significantly enhances guest satisfaction.
Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
Alexa
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CODE2ORDER
Founded
2015
Country
Germany
Website
www.code2order.com
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html