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Description
This comprehensive and user-friendly professional call accounting solution operates on Microsoft PCs and interfaces seamlessly with any PABX system via its SMDR or CDR port using either a serial connection (RS232) or a network Ethernet connection. It gathers vital data, including records of all calls processed through the PABX system, whether incoming or outgoing. The software is crafted for simplicity, allowing users to navigate reports organized in tree-like structures (boards) with summary data that can be double-clicked to reveal sub-reports or detailed call tables, thus minimizing the need for extensive data entry. It offers a total of 14 standard reports, alongside 63 visually appealing 2D and 3D bar chart reports, and features comprehensive database management options covering Users, Extensions, Departments, Phonebooks, CO-Lines, and Pricing. Additionally, the software supports both automatic and manual report printing, enforces multi-user password protection, includes inactivity detection that prompts a return to the login screen, and provides real-time PABX status updates, making it an essential tool for efficient call management in any organization.
Description
Effectively overseeing and controlling communication costs within an organization is crucial for achieving an optimal balance between expenses and the advantages derived from today’s intricate unified communications frameworks. Enghouse Interactive offers Proteus, an advanced call accounting solution tailored for businesses of all sizes, which delivers in-depth analysis of communication systems. This application not only focuses on cost management but also addresses network oversight and strategic planning, enabling firms to pinpoint potential savings and enhance productivity, thus maximizing their communication system investments. Specifically designed for medium to large enterprises, Proteus Enterprise is a robust and scalable call accounting tool that offers comprehensive insights into all communication activities within a company, ensuring that resources are utilized efficiently and effectively. With such capabilities, organizations can strategically align their communication strategies with their financial goals.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$539
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MarwanSoft
Founded
1990
Country
Kuwait
Website
www.CppWebExpert.com
Vendor Details
Company Name
Enghouse Networks
Founded
1984
Country
Canada
Website
enghousenetworks.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log