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Description
Utilize the same auditing software that leading global brands rely on for their needs. CMX1's ActivityStudio® simplifies the processes of creating and implementing audits, self-assessments, inspections, evaluations, certifications, checklists, and surveys, all aimed at ensuring quality, safety, compliance, and reducing operational risks. With features like drag-and-drop policy creation, visual form design, automated scheduling, and comprehensive scoring and reporting, as well as CAPA workflows, clients have hailed ActivityStudio® as revolutionary. The CMX1 Platform empowers organizations of any size to achieve transparency and control within their supply chains, provide high-quality products and services, and ensure compliance while enhancing performance across various sites. Serving as an intuitive, cloud-based solution, CMX1 is utilized by over 800,000 users in more than 120 countries to attain and sustain Quality and Operational Excellence. Through a unified platform, managing all your supply chain partners, products, and locations becomes both efficient and confident, fostering a culture of continuous improvement in your operations.
Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CMX
Founded
2010
Country
United States
Website
www.cmx1.com
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall
Product Features
Audit
Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management