Compare CMA vs. ETrace

CMA is an all-in-one client management platform designed to help tradespeople manage their businesses more efficiently and reduce time spent on administration. The software brings together client management, professional quoting, invoicing, scheduling, messaging, document sharing, and payment collection into one centralized dashboard. CMA is built specifically for trades such as plumbing, electrical work, carpentry, landscaping, roofing, painting, and general contracting. The platform allows users to quickly create branded, itemized quotes, attach photos, and send them directly to clients for approval. Once accepted, quotes can be converted into invoices with online payment options to simplify billing and improve cash flow. CMA also includes appointment scheduling tools that let clients book available slots while helping businesses avoid double-booking and missed appointments. The client portal gives customers a professional self-service experience where they can access documents, quotes, invoices, and communications in one place. Additional features such as client messaging, broadcast emails, task checklists, and media portfolio management help tradespeople stay organized and improve customer communication. CMA integrates with Xero to automate invoice syncing and simplify accounting workflows for business owners and accountants. The software is designed for ease of use, allowing tradespeople to get set up quickly without technical expertise. CMA helps small trade businesses improve organization, present a more professional image, and spend more time focusing on their work instead of paperwork.

You'll never miss invoicing a job again, as eTrace provides a comprehensive list of jobs marked as "waiting to be invoiced," organized by customer—allowing you to simply select a job to create an invoice. Additionally, you can keep an eye on the payment status of invoices, enabling you to monitor jobs that remain "not invoiced" as well as those with "invoices not paid." The system also features robust search capabilities, allowing you to find customers using various criteria such as first or last name, phone number, address, regional area, work order number, and even customers awaiting booking. All of your files are securely stored on our high-performance servers located in a protected data center, equipped with fast network connections and a reliable infrastructure supported by a mirrored data backup system. Furthermore, staff can conveniently access their daily schedules and work orders from any location with internet connectivity, whether they are at home, in the office, or on the move, ensuring they are always informed and prepared. This flexibility greatly enhances productivity and efficiency for your team.