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Description
Endorsed by experts in child welfare, Unify stands out as a deployment-ready solution centered on experiences and outcomes, built upon the EMPOWER platform. This innovative tool complies with federal CCWIS mandates and provides child welfare agencies with efficiencies in an expedited manner. By leveraging the rapid deployment capabilities of a COTS solution, Unify significantly enhances outcomes for children and families. Furthermore, it operates on a robust and scalable HHS platform tailored to meet the specific requirements of HHS operations. Unify also offers the flexibility to be adapted for additional welfare areas, including juvenile and adult services, making it versatile. Its platform-agnostic nature allows for seamless integration with various business and technology strategies. Additionally, Unify streamlines standardized business process management that aligns with all regulatory obligations and contemporary practices. Designed for ease of deployment and implementation, the solution aligns with the technological skills commonly found within agencies. Moreover, it empowers these organizations to create custom interfaces using a consistent suite of system protocols and tools, ensuring a tailored approach to meet their unique needs. Overall, Unify provides a comprehensive framework that supports child welfare initiatives effectively and efficiently.
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
API Access
Has API
API Access
Has API
Integrations
Akoya
Cvent Event Management
DualEntry
Juspay
Ledge
Matter Center for Office 365
Microsoft 365
Microsoft SharePoint
Oracle PeopleSoft
Provisian
Integrations
Akoya
Cvent Event Management
DualEntry
Juspay
Ledge
Matter Center for Office 365
Microsoft 365
Microsoft SharePoint
Oracle PeopleSoft
Provisian
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CITI
Country
United States
Website
www.citi-us.com/state-and-local/unify
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Product Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management