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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Empower, the comprehensive HHS platform from CITI, facilitates efficient management and informed decision-making across a diverse array of health and human services. This platform is constructed on a foundation of extensive domain expertise developed through close collaboration with clients and end-users. Empower caters to both federal and state child welfare and benefit initiatives, encompassing areas such as child welfare, foster care, childcare, TANF, SNAP, and Head Start. Its eligibility rules engine is designed for swift configuration and application, aiding in eligibility assessments and enhancing decision-making processes in case management. With the capability for rapid deployment, the Empower platform supports all stages of the case management lifecycle. Built on state-of-the-art technology, it ensures longevity and broader program applicability, effectively minimizing the risk of obsolescence. Furthermore, all solutions created on the Empower platform are fully responsive, guaranteeing compatibility with all mobile devices. This responsiveness not only enhances user experience but also broadens access to essential services.

Description

Your agency can undergo significant transformation by implementing engagement systems that enhance interactions with clients and stakeholders while empowering caseworkers. Diona's solutions are designed to assist Health and Human Services agencies in better serving individuals, all while enhancing the collaboration and workflow of their employees to achieve improved social outcomes. With these advancements, new possibilities for efficiency, insight, and collaboration are readily available to everyone involved. In summary, Diona's offerings consist of commercial off-the-shelf (COTS) solutions for social program engagement, integrating devices like smartphones and tablets with agency case management and eligibility systems, ultimately streamlining processes and fostering better service delivery. This integration is crucial for modernizing the way agencies interact with the communities they serve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 

Integrations

Microsoft 365 No 
Microsoft SharePoint No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CITI

Country

United States

Website

www.citi-us.com/state-and-local/empower

Vendor Details

Company Name

Diona

Founded

2012

Country

Ireland

Website

www.diona.com

Product Features

Human Services

Case Management No 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

Product Features

Human Services

Case Management No 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

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