Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.

Description

RedAlert is an integrated fire department management and records management system developed by Alpine Software to support emergency response operations, administrative workflows, and regulatory reporting. The platform combines incident reporting, dispatch communications, personnel records, training management, scheduling, fire prevention, and asset maintenance within a single database. Its NERIS-certified incident reporting capabilities include incident templates, automated narratives, data validation, and integration with computer-aided dispatch systems. RedAlert Responder delivers emergency alerts to firefighters' mobile devices and provides real-time response status, GPS navigation, and access to hydrant and pre-incident planning information. Personnel management features track firefighter certifications, training records, shift assignments, attendance, and participation in departmental activities. The software supports volunteer firefighter compensation and recognition programs, including LOSAP, pay-per-call, stipends, and point-based attendance systems. Fire prevention tools manage property inspections, permits, occupancy records, hazardous materials information, and investigation documentation. Equipment management capabilities include apparatus inspections, inventory tracking, SCBA records, hose testing, maintenance schedules, and automated work orders. RedAlert offers configurable forms, custom reports, mobile applications, station kiosks, and operational dashboards to help departments coordinate activities and maintain accurate records.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Code3 Strategist No 

Integrations

Code3 Strategist Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Computer Information Systems

Founded

1985

Country

United States

Website

www.cis.com/systems

Vendor Details

Company Name

Alpine Software

Country

United States

Website

alpinesoftware.com/platform/

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Alternatives

Larimore CAD Reviews

Larimore CAD

Larimore Associates

Alternatives

ZOLL Fire Reports Reviews

ZOLL Fire Reports

ZOLL Data Systems
365 CAD Reviews

365 CAD

365Labs
StreetWise CADlink Reviews

StreetWise CADlink

Hangar 14 Solutions
Tyler Enterprise CAD Reviews

Tyler Enterprise CAD

Tyler Technologies
Sundance: CAD Reviews

Sundance: CAD

Sundance Systems
Florivio Reviews

Florivio

FloriCore Software