Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
K-Dispatch serves as an advanced computer-aided dispatch (CAD) system designed for 911 centers and public safety organizations. This platform integrates call processing, incident assessment, dispatching, and record-keeping, ensuring a seamless transition for calls from operators to dispatchers without the need for data re-entry. Incoming communications—whether voice calls to 911, text messages, multimedia submissions, or alerts from citizens, radios, and IoT devices—are all funneled into a single queue that includes critical information like caller location, mapping capabilities, nearby surveillance footage, and sensor inputs such as license plate recognition and gunshot detection. The AI Co-Pilot feature enhances the process by offering real-time transcription, guidance on protocols, scoring for urgency, and suggestions for unit deployment, while human operators retain the authority to make final dispatch choices. Collaboration among police, fire, EMS, and various agencies is facilitated by shared incident records, complete with automatic vehicle location (AVL) tracking and mobile applications tailored for both responders and the community. K-Dispatch is designed to interface with existing radio systems and adheres to standards such as CAP, NIEM, NENA i3, and open APIs. It provides flexible deployment options, including cloud-based, on-premises, or hybrid solutions, catering to the needs of municipal and state 911 and command centers. This versatility ensures that public safety agencies can effectively adapt to the evolving demands of emergency response.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
KabatOne
Founded
2015
Country
Mexico
Website
kabatone.com/k-dispatch
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
Yes
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
Yes
Vehicle Tracking
No