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Description
The Computer-Aided Dispatch (CAD) System empowers dispatchers to manage intricate and numerous incidents with ease, significantly improving their capability to ensure the highest level of safety for first responders. Inputting calls requires only basic information and automatically logs the date and time. Both Call Takers and Dispatchers have access to the full suite of functionalities, allowing all dispatch staff to view and edit the same Call for Service simultaneously, ensuring that every detail contributes to the overall record. Additionally, the CAD System allows dispatchers immediate access to any names stored within the various Criminal Information Systems (CIS), along with information on pending and past incidents, complete with the ability to review those incidents, response protocols, contact details, and further data about the location in question. This vital information can be relayed to Mobile Units, enhancing officer awareness and operational efficiency. The seamless integration of these features not only streamlines the dispatch process but also fosters improved communication among all personnel involved.
Description
The Advanced Dispatching System offered by IDS is designed to meet a wide range of needs. Whether you require courier services, on-demand tasks, pharmaceutical and medical shipments, distribution, last mile delivery, or handling returns and reverse logistics, we have the solution for you. With more than 15 years of hands-on experience in diverse environments—from the rugged terrain of Australia’s Outback to the frigid landscapes of Canada’s Tundra and the bustling avenues of Chicago—our cloud-based dispatch system guarantees the dependability you require. Our IDS Core Dispatching Software seamlessly integrates with additional modules and features as your needs evolve. Serving as our comprehensive advanced dispatching solution, IDS Core manages everything from multi-package shipments and UPC inventory to dimensional weight calculations and customizable dispatch and driver boards, alongside automatic pricing linked to your accounting software. Additionally, IDS Mobile is our dedicated Driver Delivery application that allows for the capture of Proof of Delivery, Proof of Pick Up, and signatures. It is equipped with barcode scanning capabilities, supporting both laser and camera scanners, enabling drivers to generate shipments right from the field. With these advanced features, IDS ensures a streamlined and efficient dispatch experience for all users.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Computer Information Systems
Founded
1985
Country
United States
Website
www.cis.com/systems
Vendor Details
Company Name
IDS Internet Dispatch Services
Founded
2001
Country
Canada
Website
www.internetdispatcher.com
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
