Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By configuring this feature within your CFAST, you unlock a powerful and user-friendly tool at your disposal. This allows you to efficiently manage the connections between orders and incidents across various services. You can enter, track, resolve, and finalize all communications related to incidents while adhering to diverse standards. Additionally, it enables you to generate both manual and internal incidents as needed. Conduct tests to determine the most suitable services for your clients. Integrating your CFAST will help centralize your order management system effectively. The system interprets files and presents the information within a user-friendly interface. You will receive notifications from your CFAST regarding all essential details you need to be aware of. Moreover, this feature ensures that your incident management process is streamlined and organized, enhancing overall operational efficiency.
Description
Neon offers a variety of distinct features such as Billing, Rate Management, CRM, Reporting & Monitoring, various integrations, and Account Management to enhance the efficiency of your management tasks. It encompasses all aspects of financial operations, including Billing, Invoicing, Settlement, and Netting, ensuring that every financial need of a business is adequately addressed. You can streamline the entire billing process for a growing number of interconnect partners while simultaneously cutting costs and minimizing errors in a process often fraught with inaccuracies. Rate Management capabilities include organized Customer and Vendor Rates, Least Cost Routing (LCR), A-Z generation, unlimited rate tables, centralized rate management, and the ability to export rates in various switch formats, along with scheduling and importing vendor rate sheets. By consolidating all sales communications into a single platform, productivity is significantly enhanced. The CRM functionality features Opportunity and Task Management, monitoring of Account Activities, effective Lead and Account Management, workflow optimization, and robust Online Contact Management, making it easier to track and manage customer interactions. Overall, Neon is designed to facilitate a seamless operational flow across multiple business functions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
RapidClaims
No
Workers by Delos
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gestion Systèmes Télécom
Founded
2008
Country
France
Website
www.gestionsystemestelecom.fr/telecom-billing.html
Vendor Details
Company Name
Code Desk
Founded
2009
Country
United Kingdom
Website
neon-soft.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
Yes
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
Yes
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
Yes
Tax Calculator
Yes
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No