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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By configuring this feature within your CFAST, you unlock a powerful and user-friendly tool at your disposal. This allows you to efficiently manage the connections between orders and incidents across various services. You can enter, track, resolve, and finalize all communications related to incidents while adhering to diverse standards. Additionally, it enables you to generate both manual and internal incidents as needed. Conduct tests to determine the most suitable services for your clients. Integrating your CFAST will help centralize your order management system effectively. The system interprets files and presents the information within a user-friendly interface. You will receive notifications from your CFAST regarding all essential details you need to be aware of. Moreover, this feature ensures that your incident management process is streamlined and organized, enhancing overall operational efficiency.

Description

Employee File Management encompasses essential details about each staff member, including their address, phone numbers, job title, and manager identification. There is no restriction on the number of employee files that can be entered, allowing for comprehensive management of all personnel information. Additionally, the system oversees Employee Training and Certifications, monitoring expiration dates to ensure compliance and skill retention. Notifications via CSP Plus are sent ahead of time, prompting retraining before any certification lapses. You can also upload relevant Supporting Files to maintain thorough records. In the case of incidents or infractions, which typically imply fault, generating an incident report in CSP Plus will automatically create a disciplinary record for any employees involved. Employees who possess a subscription and a login are empowered to initiate a Work Order, with the added option to create a custom PRE-Fix for their orders. Users can input the necessary parts and supplies needed for task completion, and the system will notify the appropriate Employee via email regarding the new Work Order. Furthermore, should an issue arise during an Inspection, the Manager has the capability to initiate a new Work Order directly from the inspection findings, thereby streamlining the resolution process. This system ensures efficient communication and organization for all employee-related tasks and incidents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gestion Systèmes Télécom

Founded

2008

Country

France

Website

www.gestionsystemestelecom.fr/telecom-billing.html

Vendor Details

Company Name

CSP Web-Based Management

Founded

2008

Country

Canada

Website

www.compliancesolutionsplus.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

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