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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

Description

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blue Planet Yes 
CCH ProSystem fx Yes 
Calix Cloud Yes 
ETI Yes 
Elavon Yes 
Five9 Yes 
Genesys Cloud CX Yes 
Google Maps Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IQGeo Yes 
Intermedia Contact Center Yes 
Intrado Cloud Contact Center Yes 
MOBITV Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Nextech Yes 
Render Yes 
Salesforce Yes 
Zoho CRM Yes 

Integrations

Blue Planet No 
CCH ProSystem fx No 
Calix Cloud No 
ETI No 
Elavon No 
Five9 No 
Genesys Cloud CX No 
Google Maps No 
HubSpot CRM No 
HubSpot Customer Platform No 
IQGeo No 
Intermedia Contact Center No 
Intrado Cloud Contact Center No 
MOBITV No 
Microsoft Dynamics 365 No 
NetSuite No 
Nextech No 
Render No 
Salesforce No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CDG Elements

Founded

1970

Country

United States

Website

cdg.us

Vendor Details

Company Name

iconwavetech

Founded

2014

Country

India

Website

www.iconwavetech.com

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating No 
Self Service Portal Yes 
Service Order System No 
VoIP No 

Wireless Expense Management

CRM Yes 
Custom Rate Plans No 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management No 
Split Billing Yes 
Supports WiFi Hotspots Yes 
Usage Reporting Yes 

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