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Description
Transform any passerby into a devoted customer with CCIChat, a complimentary live chat solution designed for websites. Bridge the divide between your site's visitors and your customer support team effectively. By equipping your sales staff with this remarkable tool, you can significantly increase the number of visitors who become customers. The CCIChat Agent Dashboard offers comprehensive insights into your website's visitors, while automation features proactively engage them, generating fresh leads with each interaction. Deliver real-time assistance to your site visitors and boost sales through our advanced messaging platform. Created for maximum efficiency, CCIChat provides rapid chat communication alongside intuitive visitor tracking tools, enhancing your operational productivity. Additionally, CCIChat supports various communication methods for the convenience of your visitors, including chat messaging, audio calls, video calls, and screen sharing, ensuring an enriching customer experience. With its robust capabilities, CCIChat not only helps in conversion but also fosters long-term relationships with clients.
Description
Utilize distinct phone numbers for your offline advertisements or implement our AI-enhanced Dynamic Number Insertion feature on your website to link every incoming call to the specific ad source, campaign, and keyword responsible for it. This allows you to quickly determine which marketing efforts are prompting customers to reach out. Each call can be recorded, scored, and categorized effectively. With AI-driven voice recognition in multiple languages and detailed call transcripts, you can seamlessly analyze and assess every conversation. This process helps you uncover new opportunities, gain a deeper understanding of your clientele, and rectify sales inefficiencies. You can monitor each call-to-action and conversion on your website to gain insights into how, when, and where customers interact with your business online. The setup is faster, the usage is simpler, and the conversion data provided is far more comprehensive than what Google Analytics offers. Whether you are a small business operator managing your own ads, a member of a larger marketing team, or an agency catering to numerous clients, integrating KeyMetric into your operations will undoubtedly be one of the most impactful choices you make for your business development. Experience the difference in how you track and optimize your marketing strategy today.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyber Cast International
Founded
2002
Country
Panama
Website
www.ccichat.com
Vendor Details
Company Name
KeyMetric
Founded
2007
Country
United States
Website
www.keymetric.net
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Product Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking