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Description
CATS Sales Performance Management (SPM) ensures businesses remain aligned with an all-encompassing suite of applications designed for planning, designing, allocating, and overseeing incentive compensation, alongside data integration and transformation, territory and channel management, quota and target oversight, goal setting, modeling, business intelligence, enterprise analytics, and workflow process automation. Offered as a secure cloud service through Centsoft or as an on-premise solution, CATS SPM guarantees immediate availability and universal access, all at a highly competitive price without any upfront costs or long-term commitments. Enhancing the capabilities of CATS SPM is the CATS Portal, an ideal online hub and communication center that maintains your sales team operating at peak efficiency. Accessible from any device, anytime and anywhere, it features a secure, customizable platform for the swift delivery and exchange of vital information essential for the success of your sales initiatives. This integration fosters seamless collaboration among team members, ultimately driving improved performance and results.
Description
Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!
API Access
Has API
API Access
Has API
Integrations
BambooHR
Constant Contact
Ema
Facebook
Google Drive
LinkedIn
Mailchimp
Microsoft Outlook
Pequity
Quil
Integrations
BambooHR
Constant Contact
Ema
Facebook
Google Drive
LinkedIn
Mailchimp
Microsoft Outlook
Pequity
Quil
Pricing Details
$45 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Centsoft
Website
www.centsoft.com
Vendor Details
Company Name
Kundo
Country
Sweden
Website
kundo.se
Product Features
Commission
Affiliate Management
Agency Commission
Commission Calculations
Commission Scheduling
Commission Tracking
Compliance Management
Flat Commissions
Incentive Programs
Multi-Tiered Commissions
Percentage Commissions
Sliding Scale Commissions
Split Commissions
Compensation Management
Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management