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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Cognitive Assisted Smart Intelligent Employee (CASIE) acts as a cloud-based chatbot designed specifically for employee training and assistance. It utilizes the organization’s knowledge and service resources to provide both training and self-service support for employees. This chatbot can seamlessly integrate with your company’s databases, project management tools, and social media platforms, harnessing intelligence and cognitive capabilities to offer immediate assistance and relevant information. CASIE is compatible with various front-facing communication platforms, including Facebook, MS Teams, Slack, WhatsApp, and Skype, among others. Business owners can leverage this platform to enhance employee training and promote autonomy in the workplace without disrupting ongoing operations. By effectively capturing user intent, CASIE tailors its responses to the context of the inquiries made by employees. With rapid access to accurate information, employees are empowered to focus more on productive tasks, ultimately enhancing overall workplace efficiency. This innovative approach not only streamlines employee interactions but also fosters a culture of continuous learning and development within the organization.

Description

The Kindly chatbot utilizes cutting-edge advancements in machine learning and language technology to effectively address your customers' inquiries. This approach democratizes access to artificial intelligence, making it available to a broader audience. With Kindly's live chat feature, your customer service representatives can tackle more complex questions and deliver exceptional support. Additionally, Kindly’s analytical tools provide comprehensive insights into your operations, offering both historical data and live updates. You can track everything from website traffic to the efficiency of your chatbot's responses. We also provide recommendations on identifying the greatest opportunities for automation. Easily integrate Kindly with your chosen chatbot platform, CRM systems, or other applications via our API. Furthermore, assess the performance of your digital assistant and pinpoint specific dialogues that may need enhancement for better user interactions. This holistic approach ensures that your customer service is always improving and adapting to meet client needs effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
Akamai Yes 
ComAround Knowledge No 
Facebook Yes 
Facebook Messenger No 
Freshchat No 
GIPHY No 
Google No 
HubSpot Marketing Hub No 
Lipscore No 
LiveChat No 
Microsoft 365 Yes 
Puzzel No 
Skype Yes 
Snowflake Yes 
WhatsApp Yes 
Workplace from Meta No 
Zendesk No 

Integrations

Microsoft Teams Yes 
Slack Yes 
Akamai No 
ComAround Knowledge Yes 
Facebook No 
Facebook Messenger Yes 
Freshchat Yes 
GIPHY Yes 
Google Yes 
HubSpot Marketing Hub Yes 
Lipscore Yes 
LiveChat Yes 
Microsoft 365 No 
Puzzel Yes 
Skype No 
Snowflake No 
WhatsApp No 
Workplace from Meta Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nuvento

Founded

2007

Country

United States

Website

nuvento.com/chatbot-for-employees/

Vendor Details

Company Name

Kindly

Founded

2016

Country

Norway

Website

www.kindly.ai/en/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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