Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Cognitive Assisted Smart Intelligent Employee (CASIE) acts as a cloud-based chatbot designed specifically for employee training and assistance. It utilizes the organization’s knowledge and service resources to provide both training and self-service support for employees. This chatbot can seamlessly integrate with your company’s databases, project management tools, and social media platforms, harnessing intelligence and cognitive capabilities to offer immediate assistance and relevant information. CASIE is compatible with various front-facing communication platforms, including Facebook, MS Teams, Slack, WhatsApp, and Skype, among others. Business owners can leverage this platform to enhance employee training and promote autonomy in the workplace without disrupting ongoing operations. By effectively capturing user intent, CASIE tailors its responses to the context of the inquiries made by employees. With rapid access to accurate information, employees are empowered to focus more on productive tasks, ultimately enhancing overall workplace efficiency. This innovative approach not only streamlines employee interactions but also fosters a culture of continuous learning and development within the organization.
Description
Prepare for upcoming customer experience challenges with advanced chatbots. The nature of your brand's interactions with customers can significantly influence its reputation, making it crucial to invest effort into every dialogue. Enhancing these conversations with the vast capabilities of Artificial Intelligence is an effective approach. At Sensiple, we recognize that Conversational AI plays a vital role in delivering tailored, anticipatory, and insightful exchanges that satisfy customers. Our Intelligent Chatbot, Jenie, represents our commitment to integrating technology, personnel, processes, information, and service into a seamless conversational journey, ensuring that the voices of both customers and employees are acknowledged and addressed. Equipped with natural language processing and multi-lingual features, Jenie serves as a dedicated, 24/7 support channel, exhibiting a near-human ability to comprehend the context behind users’ inquiries while continuously learning to improve interactions. By leveraging such technology, businesses can foster stronger relationships with their clientele, ultimately leading to enhanced customer loyalty and satisfaction.
API Access
Has API
API Access
Has API
Integrations
Akamai
ConverSense
Facebook
Matillion
Microsoft 365
Microsoft Teams
SiteLock
Skype
Slack
Snowflake
Integrations
Akamai
ConverSense
Facebook
Matillion
Microsoft 365
Microsoft Teams
SiteLock
Skype
Slack
Snowflake
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nuvento
Founded
2007
Country
United States
Website
nuvento.com/chatbot-for-employees/
Vendor Details
Company Name
Sensiple
Country
United States
Website
www.sensiple.com/platforms/cloud-contact-center/jenie-our-next-gen-virtual-assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant