Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In the current dynamic business landscape, characterized by swiftly changing technological advancements, our planning and consultancy services offer essential support to our clients. At TC&C, our mission is to enable clients to achieve tangible outcomes in a manner that is both effective and efficient. Identifying the optimal solution for a business challenge necessitates an open-minded approach and careful evaluation of the vast array of technology alternatives and delivery methods available. We leverage our extensive experience in deploying unified communication systems along with our deep technical expertise and innovative strategies to benefit our clients, whether we are assisting in technology solution delivery or offering customized, practical advice for unique challenges. Furthermore, TC&C enhances the solutions we provide by ensuring high-quality installation services, which allows customers to have confidence that their purchased applications are set up correctly and functioning as intended. This commitment to excellence not only helps in meeting immediate needs but also fosters long-term partnerships with our clients, ensuring their ongoing success.
Description
Qsome represents a next-level solution for managing customer journeys, focusing on exceptional flexibility in features and an outstanding user experience, which enhances the service for both customers and providers alike. By leveraging advanced technologies, Qsome allows for comprehensive control and customization of every element within the queue management process. This highly adaptable platform also offers modules for appointment scheduling, staff resource planning, multiple communication avenues, and data analytics aimed at ongoing enhancement of customer service. The intricate functionalities are seamlessly concealed behind an intuitive interface, allowing for straightforward activation or expansion to meet the unique requirements of various environments. Additionally, Qsome’s commitment to continuous improvement ensures that it evolves alongside changing customer needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TC&C
Founded
1992
Country
Hungary
Website
www.tcandc.com
Vendor Details
Company Name
e-nov8
Founded
2004
Country
Switzerland
Website
www.qsome.ch/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue