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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

C2 ITSM (integrated business service management solution) is a business process automation tool that automates and supports your business processes. It exceeds customer expectations. You can easily manage all types of requests and changes, assets, inventories as well as tasks and projects from one platform.

Description

Ivanti Neurons for IT Asset Management delivers a centralized, single source of truth for every hardware, software, virtual, and cloud asset, tracked from initial purchase order through end-of-life disposal. The asset repository captures lifecycle status, location, warranty data, and ownership assignments, with automated data imports from discovery tools ensuring inventory accuracy at scale. Cost and contract visibility let IT teams roll up total cost of ownership by department, link invoices to individual assets, and receive configurable notifications ahead of contract renewals, keeping compliance audit-ready year-round. Software license management and usage analytics surface unused or underutilized applications to reduce unnecessary spend and optimize allocation. Native integration with Ivanti Neurons for IT Service Management ties asset data to service workflows, change management, and a self-service product catalog that reduces service desk volume and shadow IT. Hosted or on-premises deployment options and a no-code configuration platform mean the solution adapts to your workflows without custom development.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hector
Ivanti
Microsoft Azure

Integrations

Hector
Ivanti
Microsoft Azure

Pricing Details

$44 per user per month
Named and Floating licences available in cloud (SaaS) mode.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

C2 Innovations, a Sherweb company

Founded

2008

Country

Canada

Website

c2-itsm.com

Vendor Details

Company Name

Ivanti

Founded

2017

Country

United States

Website

www.ivanti.com/products/it-asset-management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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