Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.
Description
Basic Visual Voicemail provides an organized list of your voicemails, allowing you to select which ones to listen to, delete, or respond to via call or text. In contrast, Premium Visual Voicemail and Voicemail to Text services on iPhone offer transcription for the first 45 seconds of your voicemails, enabling you to read them instead of listening. All Verizon mobile devices support basic audio voicemail, and you can always access your voicemails by dialing *86 from your phone. Basic Visual Voicemail comes at no additional cost with your smartphone plan, but it is not available for Android users with prepaid accounts. For those using Android or Windows devices, Premium Visual Voicemail is available for a monthly fee of $2.99 per line, though it too is unavailable on prepaid plans. Keep in mind that depending on your specific plan, you may face extra data charges while using Visual Voicemail, as downloads may be billed per megabyte or according to your existing data package. Furthermore, standard rates will apply for any calls, emails, or messages sent from the Visual Voicemail interface, and mobile-to-mobile minutes do not apply to these actions. Therefore, it is wise to be aware of potential costs associated with using these voicemail services while managing your communication efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
No
Amazon Web Services (AWS)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2.99 per line per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Cortel
Country
United States
Website
www.cortel.com
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/support/visual-voice-mail-faqs/
Product Features
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No