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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Receive calls, texts, and voice messages seamlessly from your desk phone, computer, tablet, or mobile device. Provide a warm greeting that swiftly directs customers to the right place. Maintain your desk phone or opt for the flexibility of mobile access. Handle all calls, transfers, and voicemails conveniently through your browser or mobile application. Engage trainers to assist sales personnel in enhancing their customer service skills and addressing any shortcomings. Sticking with your existing phone system may lead to customer frustration due to dropped calls or misrouted extensions. If you're weary of disappointing your customers and wasting funds annually on desk phones, it's time to embrace C-Flex. The relentless costs of conventional phone systems can drain your resources and diminish profits. Start collaborating with C-Flex today to design an upgraded phone system and establish a launch strategy. We have successfully aided thousands of businesses in adopting new phone systems, and we are committed to developing a tailored plan that will attract new clients and eliminate customer dissatisfaction. With our support, you can ensure that every interaction with your customers leaves a positive impression.

Description

In today's work environment, accomplishing tasks necessitates collaboration among individuals who can operate from any location. These teams utilize various tools such as email and shared drives but often find themselves sifting through countless files, trying to recall who communicated certain information and when, and navigating multiple conversations just to retrieve the necessary documents. This process can quickly become a major source of frustration and inefficiency. Optevo streamlines your collaborative efforts and information management into a single, user-friendly platform, reducing the hassle of searching and minimizing wasted time. With Optevo, you can devote more energy to your core strengths or engage in activities you genuinely enjoy. A Work Group comprises individuals with whom you frequently collaborate, including colleagues, freelancers, business associates, clients, or any mix thereof. Meanwhile, a Work Pod represents the collaborative efforts centered around a specific goal or project. Each individual has access to a Work Hub, which serves as a tailored dashboard that organizes their activities and simplifies engagement with just a click. This innovative approach not only enhances productivity but also fosters a more enjoyable work experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Amazon Web Services (AWS)

Integrations

3CX
Amazon Web Services (AWS)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cortel

Country

United States

Website

www.cortel.com

Vendor Details

Company Name

Optevo

Founded

2016

Country

United States

Website

www.optevo.com

Product Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Alternatives

Alternatives

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