Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BytesView is a powerful machine learning and NLP-based text analytics tool. It can easily compile and analyze large amounts of text data from multiple sources. There are many text mining and analysis tools that can be used to extract valuable insights from unstructured texts.
BytesView also offers API Services that allow you to train custom data analysis models using data specific to your company to improve accuracy and efficiency.
Description
The Etuma text analysis service transforms your open-ended customer feedback into reliable and actionable insights. When you receive large volumes of open-text comments from various sources, it becomes challenging to systematically convert them into timely and useful information. The manual process of reading and categorizing each comment proves to be slow, costly, and lacks consistency. While you may have explored keyword analysis, it often fails to yield statistically significant or actionable insights. Furthermore, feedback collected from different processes and channels tends to remain segregated, causing valuable information to be trapped within organizational silos, accessible only to a select few. Etuma offers existing integrations with numerous survey, customer experience management, and contact center platforms, while also allowing you to link any spontaneous feedback channels such as email or web forms, ensuring that every piece of feedback can be effectively utilized. By leveraging this service, you can enhance your understanding of customer sentiment and improve decision-making across your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Sheets
No
Zapier
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Algodom Media
Website
www.bytesview.com
Vendor Details
Company Name
Etuma
Founded
2011
Country
Finland
Website
www.etuma.com
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
Yes
Sentiment Analysis
Yes
Summarization
Yes
Tagging
Yes
Taxonomy Classification
No
Text Analysis
Yes
Topic Clustering
No
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
Yes
Language Detection
Yes
Predictive Modeling
Yes
Sentiment Analysis
Yes
Summarization
No
Tagging
No
Taxonomy Classification
Yes
Text Analysis
Yes
Topic Clustering
Yes