Average Ratings 9 Ratings
Average Ratings 0 Ratings
Description
BytePhase is cloud-based repair shop management software built for mobile, computer, laptop, and electronics repair shops — used by 2,000+ repair businesses across 32+ countries. It offers a complete suite to manage repair tickets, customers, inventory, and payments: end-to-end job tracking with customer-approved quotations, barcode-enabled inventory control, and a built-in POS for quick billing.
Multilingual support in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil) lets teams work in their preferred language. OTP-based delivery verification and digital signatures ensure secure handovers, while automated SMS, WhatsApp, and email updates keep customers informed. A branded client portal gives customers real-time visibility into their repairs.
The platform includes lead management, real-time analytics, expense tracking, invoicing and estimates, AMC (Annual Maintenance Contract) support, and UPI/PhonePe payments for faster, paperless billing. It integrates with QuickBooks, Xero, Zapier, WhatsApp, Twilio, and Mailchimp. Native Android and iOS apps with no per-device limit let you run the shop from anywhere.
Developed by BytePhase Technologies Pvt. Ltd. (founded 2020, Pune, India). Start with a 15-day free trial — no credit card required.
Description
Microsoft Teams Certified Ticketing System to manage bug, incident and service requests.
Ticketing as a Service increases efficiency by organizing incidents, requests and other information. It allows teams to provide great service while reducing wasted time and lost work. Microsoft 365 certification ensures that data is managed in a secure, confidential and compliant manner.
Key benefits:
- Maintains records, helps prioritise, speeds up resolution and tracks performance.
Ideal for any team, including HR, Marketing and Legal, IT and more.
Key Features:
- Ticket Management, Chatbot Notifications, Custom Fields, Export Options, Unlimited Users, and Support for External Users via Email.
Multi-language Support: English, French German, Korean, Indonesian and more.
- Integrated with Microsoft Teams : intuitive UI, multichannel, SSO and ready for analytics.
API Access
Has API
API Access
Has API
Integrations
Gupshup
Mailchimp
Microsoft 365
Microsoft Power BI
Microsoft Teams
PhonePe
QuickBooks Accountants
QuickBooks Desktop Premier
QuickBooks Desktop Pro
Twilio
Integrations
Gupshup
Mailchimp
Microsoft 365
Microsoft Power BI
Microsoft Teams
PhonePe
QuickBooks Accountants
QuickBooks Desktop Premier
QuickBooks Desktop Pro
Twilio
Pricing Details
$11/month
Free Trial
Free Version
Pricing Details
$8.75/Organization/Month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BytePhase Technologies Pvt Ltd
Founded
2020
Country
India
Website
bytephase.com
Vendor Details
Company Name
TeamsWork
Website
www.teamswork.app/best-microsoft-teams-ticketing-service-desk
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management