Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

BytePhase is cloud-based repair shop management software for mobile, computer, electronics, appliance and other repair businesses, used by 2,000+ repair businesses in 32+ countries. It replaces paper job cards and spreadsheets with fast repair tickets, device and warranty tracking, real-time parts inventory with barcodes, quotations with customer approval, invoices and payments, and automatic customer updates on WhatsApp, SMS and email. What's new: - Multiple businesses in one account: bill under several business names from one login, each with its own tax/GST number, logo, invoice numbering, bank details, terms and stock. Switch from the header and report across all of them. - Native iOS app for iPhone and iPad, alongside Android and the web, with no per-device fee. - White label on your own domain (paid add-on): your logo, colours and web address on the app, customer portal and notifications. - 19+ integrations, including WhatsApp, QuickBooks, Xero, Zapier, n8n, Microsoft 365, Google Calendar, Mailchimp, Twilio, Meta Lead Ads, WordPress, Typeform and Jotform. Also built in: OTP-verified delivery, digital signatures, a customer portal, AMC contracts, rentals, pickup & drop, technician assignment and commissions, leads and expenses, plus multi-branch management on Enterprise. Available in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil). Start with a 15-day free trial.

Description

RepairDesk, a modern management software for repair shops, automates operations in single-store businesses, multi-store businesses, franchises, and mail-in repair depots. This highly customizable software is used by many industries including cell phones, computers, drones, watches & jewelry, shoes, small engines, and more. RepairDesk is a powerful software that allows you to track repair jobs, manage stock, order stock and streamline your repair store's operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
QuickBooks Online Yes 
Xero Yes 
Google Calendar Yes 
Gupshup Yes 
Jotform Yes 
Microsoft 365 Yes 
PayPal No 
PhonePe Yes 
QuickBooks Online Advanced No 
Square Appointments No 
Square POS No 
Square for Retail No 
Stripe No 
Twilio Yes 
Typeform Yes 
Tyro EFTPOS No 
WhatsApp Yes 
Zapier Yes 
n8n Yes 

Integrations

Mailchimp Yes 
QuickBooks Online Yes 
Xero Yes 
Google Calendar No 
Gupshup No 
Jotform No 
Microsoft 365 No 
PayPal Yes 
PhonePe No 
QuickBooks Online Advanced Yes 
Square Appointments Yes 
Square POS Yes 
Square for Retail Yes 
Stripe Yes 
Twilio No 
Typeform No 
Tyro EFTPOS Yes 
WhatsApp No 
Zapier No 
n8n No 

Pricing Details

$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Trial Yes 
Free Version No 

Pricing Details

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BytePhase Technologies Pvt Ltd

Founded

2020

Country

India

Website

bytephase.com

Vendor Details

Company Name

RepairDesk

Founded

2014

Country

United States

Website

www.repairdesk.co

Product Features

Appliance Repair

BytePhase streamlines the operations of appliance and air conditioning service companies by facilitating the management of service tasks, annual maintenance contracts (AMCs), technician scheduling, logistics for pickups and drop-offs, spare parts inventory, invoicing, and payment processing. Customers receive automatic updates via WhatsApp, SMS, and email. Technicians benefit from dedicated applications available on iOS and Android devices, while office staff utilize a web-based platform for their administrative duties.

Repair Shop

BytePhase is a comprehensive software solution designed specifically for repair shops focusing on mobile devices, computers, laptops, and other electronic gadgets. It offers features such as repair ticket management with photo intake and job sheets, inventory management for spare parts with barcode scanning, as well as tools for generating quotes, invoices, and processing payments. Additionally, it provides automated status updates via WhatsApp, SMS, and email. Users can manage multiple businesses from a single account and access the platform through web, iOS, or Android devices. Furthermore, it offers white labeling options, allowing you to host the platform on your own domain.

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders No 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management No 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Jewelry Store Management

Appraisal Management No 
Commission Management Yes 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

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