Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

BytePhase is cloud-based repair shop management software built for mobile, computer, laptop, and electronics repair shops — used by 2,000+ repair businesses across 32+ countries. It offers a complete suite to manage repair tickets, customers, inventory, and payments: end-to-end job tracking with customer-approved quotations, barcode-enabled inventory control, and a built-in POS for quick billing. Multilingual support in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil) lets teams work in their preferred language. OTP-based delivery verification and digital signatures ensure secure handovers, while automated SMS, WhatsApp, and email updates keep customers informed. A branded client portal gives customers real-time visibility into their repairs. The platform includes lead management, real-time analytics, expense tracking, invoicing and estimates, AMC (Annual Maintenance Contract) support, and UPI/PhonePe payments for faster, paperless billing. It integrates with QuickBooks, Xero, Zapier, WhatsApp, Twilio, and Mailchimp. Native Android and iOS apps with no per-device limit let you run the shop from anywhere. Developed by BytePhase Technologies Pvt. Ltd. (founded 2020, Pune, India). Start with a 15-day free trial — no credit card required.

Description

LoomiDesk is a cloud-based service business management platform built to help repair shops, service centers, and field service companies streamline their daily operations and improve customer management. The platform provides tools for creating job cards, managing repairs, tracking service progress, generating invoices, and maintaining customer service histories from one centralized dashboard. Businesses can automate customer communication through WhatsApp notifications that send real-time updates regarding job status changes and service progress. LoomiDesk supports GST-compliant invoicing with automated PDF generation that includes CGST, SGST, and IGST tax breakdowns for professional billing. The platform also offers thermal receipt printing for fast customer handoffs at physical service counters. Team management features allow business owners to add technicians, assign specific roles, and control employee access permissions based on operational responsibilities. Businesses can search complete job histories using customer names, phone numbers, dates, or service statuses while maintaining a detailed audit trail for every repair or service request. LoomiDesk is designed for a wide range of service industries including mobile repair, laptop servicing, AC maintenance, vehicle repair, medical equipment servicing, CCTV support, water purifier servicing, and solar maintenance operations. Multi-branch support allows growing businesses and franchise operators to standardize workflows and branding across multiple locations. The platform also includes analytics and reporting tools that help businesses monitor revenue, technician productivity, and job performance trends.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Gupshup Yes 
Mailchimp Yes 
Microsoft 365 Yes 
PhonePe Yes 
QuickBooks Accountants Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
Twilio Yes 
WhatsApp Yes 
Xero Yes 
Zapier Yes 

Integrations

Gupshup No 
Mailchimp No 
Microsoft 365 No 
PhonePe No 
QuickBooks Accountants No 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
Twilio No 
WhatsApp No 
Xero No 
Zapier No 

Pricing Details

$11/month
8 editions across Lite, Basic, Standard, and Enterprise plans, billed monthly or annually (annual saves ~20%). USD from $11/mo (Lite) up to $119/mo or $999/yr (Enterprise). Pricing is country-specific (PPP-adjusted per region). 14-day free trial, no credit card required.
Free Trial Yes 
Free Version No 

Pricing Details

$4/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BytePhase Technologies Pvt Ltd

Founded

2020

Country

India

Website

bytephase.com

Vendor Details

Company Name

LoomiDesk

Founded

2026

Country

India

Website

www.loomidesk.in

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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