Bynry SMART360
5.0 out of 5 starsAverage Ratings 4 Ratings
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Description
SMART360 Next is a cloud platform from Bynry for small and mid-sized utilities. Customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting run on one database, so the office and the field work from the same record.
It is built for North American water, electric and gas utilities of up to 40,000 accounts. Rates (tiered, time-of-use and demand) are set up in admin screens, meter reads are validated before they reach a bill, and field crews use an iOS and Android app that works offline.
SMART360 Next ships with 25+ pre-built integrations for payments, smart meters, GIS and accounting, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users.
Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
Description
UtilityBilling, a trusted utility bill software, will help you improve transparency and efficiency in your water business. UtilityBilling is a comprehensive solution that eliminates the need for manual processes and reduces the amount of effort required to bill water utilities. It automates daily tasks to make operations more efficient. The platform offers a complete billing solution that includes bulk invoice generation, powerful CRM, customer portal and automatic bill and collection notices. UtilityBilling can be used from any browser.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
ArcGIS
Yes
PayPal
No
Paymentus
Yes
QuickBooks Online
No
Stripe
Yes
Integrations
Amazon Web Services (AWS)
No
ArcGIS
No
PayPal
Yes
Paymentus
No
QuickBooks Online
Yes
Stripe
No
Pricing Details
Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Free Trial
No
Free Version
No
Pricing Details
$99.00/month
Starter: $99/month
Popular: $249/month
Established: $999/month
Leader: $2500/month
Enabler: <25k/month
Popular: $249/month
Established: $999/month
Leader: $2500/month
Enabler: <25k/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bynry
Founded
2016
Country
Highlands, New Jersey, United States
Website
www.bynry.com
Vendor Details
Company Name
Utilibill
Founded
1980
Country
United States
Website
utilitybilling.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
No
Internet
Yes
Order Management
Yes
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
Yes
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
No
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
No
