Bynry SMART360
5.0 out of 5 starsAverage Ratings 4 Ratings
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Description
SMART360 Next is a cloud platform from Bynry for small and mid-sized utilities. Customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting run on one database, so the office and the field work from the same record.
It is built for North American water, electric and gas utilities of up to 40,000 accounts. Rates (tiered, time-of-use and demand) are set up in admin screens, meter reads are validated before they reach a bill, and field crews use an iOS and Android app that works offline.
SMART360 Next ships with 25+ pre-built integrations for payments, smart meters, GIS and accounting, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users.
Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
Description
Trilliant delivers reliable and adaptable solutions for smart grids and smart cities, built on a versatile, device-agnostic, multi-layer platform aimed at enhancing connectivity, promoting sustainability, boosting public safety, tackling Industrial Internet of Things (IIoT) challenges, and providing customers around the globe with exceptional technological choices. This platform allows energy companies, utilities, and municipalities to select only the crucial services and solutions they require, consolidating them into one robust system that encompasses communications, analytics, data services, advanced metering infrastructure for both electricity and water, distribution automation, demand response capabilities, the Prime Energy Suite, IIoT applications, sub-metering, and intelligent outdoor lighting. Additionally, it facilitates integration across wide area, neighborhood area, and cellular networks, along with seamless meter integration, all functioning harmoniously across various devices without restricting users to a single vendor, thereby enhancing operational flexibility. This comprehensive approach empowers stakeholders to create tailored solutions that best suit their specific needs while maintaining a commitment to innovation and efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
ArcGIS
Yes
Paymentus
Yes
Stripe
Yes
Integrations
Amazon Web Services (AWS)
No
ArcGIS
No
Paymentus
No
Stripe
No
Pricing Details
Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bynry
Founded
2016
Country
Highlands, New Jersey, United States
Website
www.bynry.com
Vendor Details
Company Name
Trilliant
Founded
2004
Country
United States
Website
trilliant.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
Yes
