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Average Ratings 0 Ratings
Description
Whether you're an entrepreneur, a student, an educator, a consultant, an engineer, or a healthcare professional, integrating Bx into your daily routine can enhance your productivity. With Bx at your disposal, you can execute your tasks more efficiently and effectively. It consists of interconnected components, known as modules, that operate harmoniously within a single ecosystem. These modules enable you to perform essential functions such as invoicing and project management with ease. We are continually expanding our offerings with new modules, which, while not all may be necessary at the outset, will always be available to assist you when needed. In contrast to our rivals who may be content with the status quo, we are committed to innovation. Bx is in a constant state of development, introducing fresh features on a weekly basis. As a valued Bx user, you have the opportunity to suggest new functionalities you’d like us to create or share your thoughts on potential improvements. Your feedback is invaluable to us, and we assure you that we are attentive to your needs and suggestions. This collaborative approach ensures that Bx evolves in a way that truly meets the demands of its users.
Description
i2x offers real-time conversation analytics and coaching, allowing you to harness your data to gain insights into what drives your team's success and keeps customers satisfied, all enhanced by artificial intelligence. By utilizing data-backed strategies, you can close more deals and share effective practices within your team. Furthermore, you can elevate customer satisfaction by scrutinizing conversations to refine both agents and scripts. The platform allows for the optimization of agent-customer interactions through A/B testing various approaches. With i2x, managers gain valuable visibility into customer interactions, empowering agents to conduct successful calls, thus ensuring customers receive exceptional service. Recognizing the challenges of frequently training agents, i2x acts as a resource to amplify the influence on your agents' learning processes, providing them with customized training even in your absence. Sales and customer service agents can gain a competitive edge by utilizing i2x to enhance their communication abilities, fostering continuous improvement in their interactions. In a fast-paced environment, this tool becomes essential for maintaining high performance and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
nShift
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bx
Founded
2016
Country
United Kingdom
Website
usebx.com
Vendor Details
Company Name
i2x GmbH
Country
Germany
Website
i2x.ai/
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics